Millennial Preferences Require Restaurants to Adapt

Restaurants are trying to adapt, as Millennials demonstrate different dining behaviors as compared to prior generations.  Overall, Millennials frequent restaurants more frequently than their elders.  Forbes Magazine reports that Millennials spend 44% of their food dollars, or $2,921 annually, on eating out.  By comparison, Boomers spend only 40% of their food dollars on eating out […]

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Are we headed toward a cashless society?

Are We Headed Toward a Cashless Society? When was the last time you carried around cash? Not only does cash and change weigh down your wallet, but counting the correct change is not quick and holds up the line. More and more Americans are moving toward digital forms of payment, namingly mobile wallet. Why carry […]

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What does your digital strategy say about your restaurant?

The competition for customers has never been more fierce. The unrelenting pressures for operators to capture the loyalty and trust of guests continues to grow as their customers demand new levels of engagement. Where does this engagement start? For one, restaurant owners are implementing new technologies to help improve overall business operations and most importantly, […]

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Brew Pubs Illustrate the Power of Destination Concepts

Brew Pubs are an increasingly popular restaurant category.  The trend has grown as Americans become more sophisticated in their beer and ale consumption behavior.  Starting in the 1980s with California Establishments such as Gordon Biersch and the Karl Strauss Brewing Company, we now find other local and nationwide brew pubs becoming favorite meeting places. Many […]

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Mobile Payments Will Bring Changes

Mobile payment technologies are quickly being adopted by smartphone users.  This means that restaurants will need to adapt their way of processing payments in order to retain the ever growing population of tech-savvy customers.  An unwillingness to alter decades-old payment practices, such as taking a physical credit card to the BOH for processing on a […]

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Regulations and Restaurants

The Restaurant Industry, along with most in the business community, have reacted positively to the Trump Administration’s Promise to reduce regulations. Requirements have continually expanded for more reporting, disclosures, and expenditures in areas that have gone beyond the basic requirements of core business operations and food safety to include a variety of new regulatory demands. […]

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What is PIN-Debit?

For decades restaurants have centered their order and payment processes around the POS. Diners sometimes pay with cash, but a majority have migrated to payment using credit and debit cards.  Among payment cards, debit plays an important role, as 68% of all payment cards and 64% of all card payments are made with debit cards. […]

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Trade Restrictions May Impact Restaurants

The Trump Administration has been critical of trade deals, including both the TPP (already scrapped) and NAFTA (with threats to alter or scrap it as well).  Additionally, proposals have been floated to implement a 20% “Border Adjustment Tax”. These moves could have a major impact on the Restaurant Industry given significant agricultural imports from countries […]

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Immigration Challenges for Restaurants

In its short tenure, the Trump Administration has adopted an aggressive stance on immigration.  These include two attempts at implementing a “travel ban”, aggressive enforcement actions by ICE (Immigration and Customs Enforcement), and stepped up deportations of undocumented residents of the United States. Increased deportations in particular would substantially impact the Restaurant Industry, given an […]

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Franchise Growth Present Both Challenges & Opportunities

The International Franchise Association and the Franchise Education and Research Foundation jointly released their report in January entitled “Franchise Business Economic Outlook for 2017”.  The report shows the major role played by restaurants in creating franchise and employment opportunities for both business owners and workers. Among the key findings of the report are the expanding […]

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